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LEARN CPR FOR HEART MONTH

Medstar offers CPR courses and grants for AEDs for the public throughout our service area, year-round.  Click to apply.

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Bill Payment

You can pay your Medstar bill online. Click the above image to get started.

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EMT TRAINING COURSE

Medstar’s EMT Training Program is your fast track to an exciting, rewarding career in emergency medical services—and it starts now!

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Medstar in the News

Michigan’s largest provider of 9-1-1, critical care, and interfacility medical transportation, serving communities with a focus on clinical excellence, workforce development, and community partnership.

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Critical Care & Air Medical Transport

Medstar LifeFlight takes our critical care transport services to the next level and are capable of transporting critical patients over long distances quickly.

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Wheelchair & Ambulatory Transport

Our wheelchair and ambulatory transport division is designed to meet the needs of stakeholder health systems and medical care facilities by…

PATIENT SATISFACTION SCORES - JANUARY 2026

Ambulance Ride Very Good % Rating
+12% Above National Average
Billing Office Staff Very Good % Rating
-16% Below National Average
Medical Crews Very Good % Rating
-1% Below National Average
Overall Experience Very Good % Rating
+6% Above National Average

About Medstar

Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties.

Our integration with physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health, critical care and interfacility transportation services throughout local health systems, as well as healthcare facilities throughout lower Michigan.

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The Best Personnel

We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.

Clinical Services

The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site EMS teams, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.

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With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties.

Map of Michigan Service Areas: Bay Eaton Clinton Ingham Macomb Wayne Oakland Lapeer Genesee
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Join The Team

Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.

We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.

EMS providers may view current opportunities here.